Last Updated: January 15, 2024
At Dashlane, we are committed to protecting your privacy and securing your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our password manager services, website, and related applications.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy.
We collect several types of information from and about users of our Services, including:
We may collect personal information that you voluntarily provide to us when you:
This may include your name, email address, billing information, and other contact details.
We automatically collect certain information when you visit, use, or navigate our Services. This information does not reveal your specific identity but may include:
Dashlane uses zero-knowledge architecture. This means:
We use the information we collect in various ways, including to:
We do not sell, trade, or rent your personal information to third parties. We may share information we have collected about you in certain situations:
We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include:
We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
We may disclose your personal information for any other purpose with your consent.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
Our security measures include:
Depending on your location, you may have certain rights regarding your personal information:
You have the right to:
You have the right to request a copy of your personal information in a commonly used format. You can export your Dashlane data at any time through your account settings.
You can opt out of:
To exercise these rights, please contact us using the information in the "Contact Us" section below. We will respond to your request within 30 days.
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.
Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.
We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16.
If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
We use both session and persistent cookies for the purposes set out below:
Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.